RETURN TERMS

This Return & Refund Policy applies to all purchases made through perchvibe.shop.

1. Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must be:

Unused and in the same condition as received
In their original packaging
Returned with proof of purchase

Items that do not meet these conditions may not be accepted.

2. Return Process

To initiate a return, please contact our support team at:

Email: service.team@perchvibe.shop

Once your return request is approved, we will provide instructions on how to send the item back.

3. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed within 3 business days
The refund will be issued to your original payment method

Processing time may vary depending on your payment provider.

4. Non-Returnable Situations

Returns may be rejected if:

The item is damaged due to misuse
The item is not returned in original condition
The return request is made after 30 days

5. Shipping Costs

Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item is defective or incorrect.

6. Contact Us

If you have any questions about returns or refunds, please contact us:

Email: service.team@perchvibe.shop
Website: perchvibe.shop

Due to continuous losses, the merchant has decided to clear stock at a loss.